KPN Lösungen

Produktbasierte Lösungen für operative Exzellenz

Maßgeschneiderte Plattformen, die operative Prozesse transformieren — mit durch Design eingebetteter Governance, Kontrollen und menschlicher Übersicht.

KI-gestützte Prozessverbesserung · Menschliche Kontrolle
01

KPN Consumer Duty Control & Intelligence Platform

End-to-end FCA PRIN 2A compliance. Evidenced. Automated. Board-ready.

Who This Is For

Chief Compliance Officers & MLROsFCA-regulated financial services firmsConsumer Duty Boards & Senior ManagersRisk & Compliance teamsInternal Audit & Assurance functions

An intelligence-led platform designed to help firms evidence, monitor, and strengthen Consumer Duty outcomes through structured controls, management information, issue tracking, and governance reporting.

Problems Solved

  • Complaints and findings managed in silos with no PRIN 2A outcome mapping
  • Overdue remediations drifting — critical issues invisible to senior management
  • Incomplete activity logs unable to satisfy FCA data requests
  • Board management information manually compiled, weeks out of date, and lacking FCA-required granularity

Schlüsselergebnisse

  • 200+ hours saved annually on MI compilation and board pack preparation
  • 80% reduction in time spent responding to FCA regulatory data requests
  • 100% action ownership — every remediation has a named owner and due date
  • Zero missed escalations through automated overdue detection

Fähigkeiten

  • AI-powered intake enrichment — auto-classify by FCA outcome, severity, and vulnerability
  • Deterministic Red/Amber/Yellow/Green risk scoring — auditable and regulator-explainable
  • Outcome-mapped event management across all four PRIN 2A outcomes
  • Remediation action tracking with named ownership, due dates, and live overdue alerts
  • Vulnerable customer register covering all FCA-recognised vulnerability types
  • Executive MI and board reporting — always current, always board-pack ready
  • Full chronological audit trail — timestamped and attributed, FCA-ready at any moment
  • PRIN 2A compliance coverage matrix with product risk heatmap
02

FCA and DORA Operational Resilience

Structured readiness and implementation for FCA and DORA operational resilience.

Who This Is For

FCA-regulated financial services firmsIn-scope DORA entitiesChief Risk Officers & COOsOperational Resilience and Compliance teams

A structured readiness and implementation solution supporting firms with FCA operational resilience expectations and DORA requirements. We help organisations identify important business services, map dependencies, define impact tolerances, assess vulnerabilities, strengthen third-party resilience, and implement governance, testing, and reporting arrangements.

Problems Solved

  • Important business services not identified or mapped against FCA and DORA requirements
  • Impact tolerances undefined, undocumented, or not tested
  • Third-party and outsourcing resilience gaps not assessed
  • No structured governance or testing framework for operational resilience

Schlüsselergebnisse

  • FCA and DORA operational resilience requirements met
  • Impact tolerances defined, documented, and tested
  • Third-party resilience risks identified and managed
  • Board-ready resilience governance and reporting

Fähigkeiten

  • Important business service identification and mapping
  • Dependency and resource mapping
  • Impact tolerance setting and assessment
  • Vulnerability identification and gap analysis
  • Third-party resilience assessment and governance
  • Scenario testing design and facilitation
  • Operational resilience governance framework design
  • Regulatory reporting and board MI design
03

ISO 27001 / ISO 27701 Readiness and Implementation

Information security and privacy management — from gap assessment to certification readiness.

Who This Is For

CISOs and Information Security leadsData Protection OfficersTechnology and fintech firmsOrganisations seeking ISO 27001 or ISO 27701 certification

A readiness and implementation solution supporting organisations with information security and privacy management frameworks aligned to ISO 27001 and ISO 27701, including control design, gap assessments, documentation, implementation support, and audit readiness.

Problems Solved

  • No structured ISMS or privacy management framework in place
  • ISO 27001 certification required for enterprise clients or regulators
  • Privacy governance not aligned to ISO 27701 or UK GDPR
  • Gap between policy documentation and operational implementation

Schlüsselergebnisse

  • ISO 27001 and ISO 27701 certification readiness achieved
  • Structured ISMS and PIMS designed and implemented
  • Privacy governance aligned to ISO 27701 and UK GDPR
  • Audit-ready documentation and control evidence

Fähigkeiten

  • ISO 27001:2022 gap assessment
  • ISO 27701 PIMS gap assessment
  • Information Security Management System (ISMS) design and implementation
  • Privacy Information Management System (PIMS) implementation
  • Risk assessment and risk treatment planning
  • Control design, documentation, and evidence preparation
  • UK GDPR alignment review
  • ISO 27001 and ISO 27701 certification readiness review
04

ISO 22301 Readiness and Implementation

Business Continuity Management Systems — built, tested, and audit-ready.

Who This Is For

COOs and Operations DirectorsRisk and Resilience ManagersOrganisations requiring ISO 22301 certificationRegulated industries with business continuity obligations

A business continuity readiness and implementation solution aligned to ISO 22301, helping organisations plan, establish, implement, maintain, and improve Business Continuity Management Systems that protect critical operations and improve recovery from disruptive incidents.

Problems Solved

  • No documented Business Continuity Management System in place
  • Critical processes not mapped or assessed for continuity risks
  • Recovery strategies undocumented or untested
  • ISO 22301 certification required by clients, regulators, or insurers

Schlüsselergebnisse

  • ISO 22301 certification readiness achieved
  • Critical operations protected with documented recovery plans
  • Business continuity risks identified and addressed
  • Board-ready BCMS governance and reporting

Fähigkeiten

  • ISO 22301 BCMS gap assessment
  • Business Impact Analysis (BIA)
  • Business Continuity Plan design and implementation
  • Recovery strategy development
  • Incident response framework design
  • BCMS testing and exercising
  • ISO 22301 certification readiness review
  • Integration with ISO 27001 and DORA frameworks
05

PCI DSS Readiness and Implementation

Payment security controls — assessed, strengthened, and validation-ready.

Who This Is For

Payment firms and fintechsMerchants processing card paymentsTechnology firms handling cardholder dataFinance and security teams preparing for PCI validation

A structured PCI DSS readiness and implementation solution helping organisations assess payment security controls, identify gaps, strengthen cardholder data protection, and prepare for validation or assurance activity.

Problems Solved

  • PCI DSS compliance requirements not fully understood or met
  • Cardholder data environment not scoped or documented
  • Control gaps identified in QSA review or self-assessment
  • No structured remediation plan for PCI DSS findings

Schlüsselergebnisse

  • PCI DSS compliance gaps identified and remediated
  • Cardholder data environment documented and controlled
  • Validation-ready evidence and documentation
  • Structured remediation roadmap with clear priorities

Fähigkeiten

  • PCI DSS scope definition and cardholder data environment mapping
  • Gap assessment against current PCI DSS requirements
  • Control design and remediation planning
  • Cardholder data protection controls implementation
  • Self-Assessment Questionnaire (SAQ) support
  • Evidence and documentation preparation
  • Remediation roadmap and prioritisation
  • Pre-assessment readiness review
06

AI Governance Readiness Assessment and Implementation

Responsible AI governance — practical frameworks for regulated organisations.

Who This Is For

CTOs, CISOs, and AI leadsRisk and Compliance OfficersRegulated firms deploying AI systemsBoards requiring AI governance assurance

A practical solution helping organisations assess, design, and implement responsible AI governance frameworks, including AI risk management, policy development, accountability, transparency, control monitoring, and assurance.

Problems Solved

  • No structured AI governance framework in place
  • AI risks not assessed, documented, or managed
  • Regulatory alignment requirements not met (EU AI Act, FCA, ICO)
  • Board-level accountability for AI not established or evidenced

Schlüsselergebnisse

  • Responsible AI governance framework designed and implemented
  • AI risks assessed, documented, and managed
  • Regulatory alignment with EU AI Act, FCA, and ICO expectations
  • Board-ready AI governance and accountability structures

Fähigkeiten

  • AI governance framework design
  • AI risk assessment and risk register
  • Regulatory alignment review (EU AI Act, FCA, ICO)
  • Ethical AI controls and accountability frameworks
  • Model governance and documentation
  • AI transparency and explainability review
  • Human-in-the-loop control design
  • AI assurance and monitoring frameworks
07

SOC 1 and SOC 2 Readiness Assessment and Implementation

SOC assurance readiness — controls, evidence, and governance reviewed.

Who This Is For

SaaS and technology service providersManaged service and outsourcing firmsFintech and payment services firmsService organisations requiring SOC 1 or SOC 2 reports

A readiness and implementation solution helping service organisations prepare for SOC 1 and SOC 2 assurance by assessing control maturity, identifying gaps, improving evidence, and strengthening governance, security, availability, confidentiality, processing integrity, and privacy controls.

Problems Solved

  • SOC 1 or SOC 2 required by enterprise clients or auditors
  • Control maturity insufficient for assurance readiness
  • Evidence and documentation gaps across Trust Service Criteria
  • No structured remediation plan for SOC readiness findings

Schlüsselergebnisse

  • SOC 1 or SOC 2 audit readiness achieved
  • Control gaps identified and remediated
  • Structured evidence pack prepared for auditors
  • Client and auditor confidence in the control environment

Fähigkeiten

  • SOC 1 and SOC 2 scope and Trust Service Criteria mapping
  • Control maturity assessment
  • Gap identification and remediation planning
  • Control design and documentation
  • Evidence preparation and review
  • Security, availability, confidentiality, processing integrity, and privacy controls
  • Management assertion and description preparation guidance
  • Pre-audit readiness review
08

UK FCA Third-Party Risk Assessment

Third-party and outsourcing arrangements assessed against FCA expectations.

Who This Is For

FCA-regulated financial services firmsChief Risk Officers and Compliance teamsOperational Resilience and Procurement leadsInternal Audit and assurance functions

A targeted assessment solution helping regulated firms evaluate third-party and outsourcing arrangements against UK FCA expectations, including governance, due diligence, contractual controls, monitoring, resilience, concentration risk, and exit planning.

Problems Solved

  • Third-party risk governance not aligned to UK FCA expectations
  • Outsourcing register incomplete, un-risk-rated, or not reviewed
  • Due diligence processes not documented or consistently applied
  • Concentration risk and exit planning not assessed or documented

Schlüsselergebnisse

  • Third-party risk framework aligned to UK FCA expectations
  • Outsourcing governance gaps identified and addressed
  • Concentration risk understood and managed
  • Audit-ready third-party risk documentation

Fähigkeiten

  • Third-party and outsourcing inventory review
  • UK FCA third-party risk framework gap assessment
  • Due diligence process review and improvement
  • Contractual controls and oversight assessment
  • Ongoing monitoring arrangements review
  • Concentration risk identification
  • Exit planning assessment
  • Remediation roadmap and prioritisation
09

KPN Forderungsmanagementsystem

KI-gestützte Forderungen. Eingebettete Kontrollen. Vollständiger Prüfpfad.

Das System automatisiert die End-to-End-Forderungsverarbeitung — von der Rechnungsstellung und Zahlungsabgleichung bis zur Ausnahmebehandlung und Abstimmung — mit eingebetteten Kontrollen und menschlicher Übersicht.

Schlüsselergebnisse

  • Erhebliche Reduzierung des manuellen Abstimmungsaufwands
  • Schnellere Cash-Collection-Zyklen
  • Verbesserte Kreditrisikosichtbarkeit
  • Prüfungsbereite Dokumentation

Fähigkeiten

  • Automatisierte Rechnungsverarbeitung & Abgleich
  • KI-gestützter Zahlungsabgleich
  • Ausnahmeidentifizierung & Eskalation
  • Debitorenalterung & Kreditrisikoüberwachung
  • Automatisierter Mahnprozess
  • Abstimmungskontroll-Dashboard
  • Prüfpfad & Compliance-Berichte
  • Menschliche Genehmigungsschleusen
10

KPN FinOps Control Centre

Eine Kommandozentrale für Finanzoperationen und Kontrolle.

Eine zentrale operative Plattform, die Finanz-Workflows, Kontrollüberwachung, Ausnahmemanagement und Berichterstattung in einer einzigen gesteuerten Umgebung vereint.

Schlüsselergebnisse

  • Beschleunigter Monatsabschluss
  • Reduziertes operatives Risiko in Finanzprozessen
  • Größere Kontrollsichtbarkeit für CFOs
  • Vorstandsfertige Berichtsergebnisse

Fähigkeiten

  • Zentralisiertes Finanz-Workflow-Management
  • Echtzeit-Kontrollüberwachungs-Dashboards
  • Automatisierte Ausnahmeerkennung & -weiterleitung
  • Multi-Entity-Konsolidierungsunterstützung
  • Monatsabschlussautomatisierung
  • Buchungskontrollen & Genehmigungsworkflows
  • Finanzberichterstattungsautomatisierung
  • Integrierter Prüfpfad
11

Lohnbuchhaltungsautomatisierung

Automatisiert. Präzise. Compliant.

Eine End-to-End Lohnbuchhaltungslösung mit eingebetteten Compliance-Prüfungen, HMRC/regulatorischer Ausrichtung und vollständigem Prüfpfad.

Schlüsselergebnisse

  • Nahezu vollständige Eliminierung manueller Lohnfehler
  • Reduziertes Compliance-Risiko
  • Vollständiger Prüfpfad für jeden Lohnzyklus
  • Zeitersparnis für HR- und Finanzteams

Fähigkeiten

  • Automatisierte Lohnberechnung & -verarbeitung
  • Steuer-, NI- und gesetzliche Abzugsautomatisierung
  • HMRC Compliance-Validierung
  • Lohnbuchhaltungs-Ausnahmemanagement
  • Mitarbeiter-Self-Service-Integration
  • Multi-Entity-Lohnkonsolidierung
  • Gehaltszettelgenerierung & -verteilung
  • Lohnprüfpfad & Berichterstattung
12

KPN Finanzkontrollplattform

Governance und Kontrolle — eingebaut, nicht nachgerüstet.

Die Plattform bietet einen anpassbaren Rahmen zur Einbettung finanzieller Governance in operative Prozesse. Konzipiert für Organisationen, die stärkere interne Kontrollen anstreben.

Schlüsselergebnisse

  • Strukturierte, prüfbare Kontrollumgebung
  • Reduziertes Risiko finanzieller Falschdarstellungen
  • Regulatorische Prüfungssicherheit
  • Skalierbare Governance mit dem Unternehmenswachstum

Fähigkeiten

  • Kontrollregister Design & Management
  • Automatisierte Kontrolltests-Workflows
  • Ausnahme- & Verstoßbenachrichtigung
  • Durchsetzung der Aufgabentrennung
  • Regulatorische Kontrollkartierung (SOX, FCA, etc.)
  • Management & Vorstandsberichte-Dashboards
  • Dokumentenmanagement & Richtlinienkontrollen
  • Risiko- & Kontroll-Selbstbewertung (RCSA)
13

KPN Automatisiertes Immobilieninvestitionsmanagementsystem

KI-gestützte Operationen für Immobilienportfolios.

End-to-End-Automatisierung für Immobilieninvestitionsoperationen — Mieteinkommensmanagement, Wartungs-Workflows, Compliance-Tracking und Investorenberichte.

Schlüsselergebnisse

  • Erhebliche Reduzierung manueller Immobilienverwaltung
  • Verbesserte Cashflow-Sichtbarkeit
  • Compliance-Dokumentation automatisch gepflegt
  • Investorenadäquate Berichtsergebnisse

Fähigkeiten

  • Mieteinkommens-Tracking & Abstimmung
  • Automatisierte Mieter-Zahlungsverarbeitung
  • Wartungs-Workflow-Automatisierung
  • Immobilien-Compliance-Tracking
  • Portfolio-Performance-Berichte
  • Lieferanten- & Auftragnehmer-Management
  • Investoren-Berichts-Dashboards
  • KI-gestützte Anomalieerkennung

Bereit, Ihre Governance zu stärken und Ihre Operationen zu beschleunigen?

Ob Sie eine regulatorische Anforderung navigieren, ein Risikorahmenwerk aufbauen oder einen operativen Prozess transformieren — wir begrüßen das Gespräch.

Spezialisierte Beratung für Finanzdienstleister, Fintech, Beratungsunternehmen & Unternehmer